N.R. Privacy Policy

Effective Date: June 22, 2019

At Nowitz Restoration, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using Nowitz Restoration, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with Nowitz Restoration, we may collect the following information:

Personal Information

• Name, email address, phone number, and shipping address.

• Payment details (processed securely and not stored on our servers).

Uploaded Files

• Photos and images you upload for restoration or colorization services.

Technical Information

• IP address, browser type, operating system, device type, and browsing activity, collected through cookies and analytics tools.

Optional Information

• Additional information provided when you contact us (e.g., special restoration instructions).

How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment:
  To process your orders, deliver services, and manage payments.

• Communication:
  To send order confirmations, updates, and responses to inquiries.

• Improving Services:
  To enhance our website, services, and customer experience.

• Compliance:
  To comply with applicable laws and prevent fraud or unauthorized activity.

• Marketing (Optional):
  With your consent, we may send occasional promotional emails about new services or offers.

How We Protect Your Information

We take the following measures to secure your data:

• Encryption: Payment transactions are processed using secure encryption protocols.

• Data Access Controls: Only authorized personnel have access to personal information.

• Secure Storage: Uploaded files are stored on secure servers and deleted after 60 days.

• Regular Updates: We perform regular security updates to protect against vulnerabilities.

While we strive to protect your data, no system is completely immune to security risks. We encourage you to protect your account information and exercise caution.

Sharing Your Information

Your personal information will only be shared in the following circumstances:

Service Providers

• Third-party vendors (e.g., Stripe, PayPal) that process payments securely.

• Cloud storage providers to temporarily store uploaded photos for processing.

Legal Compliance

• When required by law, such as responding to a subpoena, court order, or legal request.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and improve our website functionality.

Types of Cookies Used

• Essential Cookies: Necessary for website functionality (e.g., file uploads).

• Analytics Cookies: Track user interactions to improve services.

• Marketing Cookies: Used for targeted advertising (optional and with consent).

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit certain features.

Your Rights

You have the following rights regarding your data:

• Access: Request access to the personal information we have collected.

• Correction: Update or correct inaccurate information.

• Deletion: Request deletion of your personal data and uploaded files after services are completed.

• Data Portability: Request a copy of your information in a portable format.

• Marketing Opt-Out: Opt out of receiving promotional emails.

To exercise any of these rights, please contact us through our form.

Retention of Information

• Uploaded Files: Deleted 60 days after order completion unless you request earlier deletion.

• Order Details: Retained for up to 3 years for accounting and legal purposes.

• Marketing Data: Retained until you opt out of communications.

International Users

If you are accessing Nowitz Restoration from outside the United States, please note that your data will be processed and stored in the U.S., where data protection laws may differ. By using our services, you consent to this transfer and processing.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our form.