N.R. Refund Policy

Effective Date: June 22, 2019

At Nowitz Restoration, we are committed to your satisfaction. If you are not completely happy with the results of our services, we offer a fair and hassle-free refund policy:

Refund Eligibility

You are eligible for a refund under the following circumstances:

• Dissatisfaction with Results: If you are unsatisfied with the final restoration or colorization, contact us through our form within 7 days of receiving your completed project.

• Order Errors: If there was an error in processing your order due to our mistake.

• Non-Delivery: If we are unable to deliver the finished service within the promised timeframe.

Refund Options

• Full Refund: Offered for eligible issues if we are unable to resolve the problem to your satisfaction.

• Revisions: As an alternative to a refund, we are happy to provide free revisions to address your concerns.

How to Request a Refund

To request a refund, please contact us with:

• Your order number.

• A brief explanation of the issue.

• (Optional) Attach the original and completed images, if applicable, for reference.

We will review your request and respond within 3 business days.

Exclusions

Refunds are not provided for:

• Issues related to low-quality or unsuitable files provided by the customer.

• Orders where free revisions have been accepted.

Payment of Refunds

Approved refunds will be issued to your original payment method within 7-10 business days of approval.